Transactions can be downloaded manually; however, it is a hectic and time-consuming process. You can connect your American Express account directly to QuickBooks and download the transactions automatically for smooth and problem-free results. This integration will not only save your precious time but will also help reconcile. However, many users have reported a QuickBooks American Express Not Syncing error while integrating both applications. The occurrence of this error prevents the automatic download of bank feed transactions and creates a hindrance in the reconciling process.
Are you having trouble integrating QuickBooks with your American Express bank account? If so, dial +1-866-408-0444 for instant help from professional experts.
What are the Possible Causes for QuickBooks American Express Not Syncing Error
While synchronizing both applications, users might get the error message “QuickBooks is having trouble connecting to the American Express Card QBDT.” Before knowing the troubleshooting methods, it is advisable to learn the different causes of this error.
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There is a connectivity issue between the QuickBooks and the American Express.
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Stored cookies or caches are creating this error.
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The security updates are blocking the downloading of transactions.
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You are using an incompatible version of QuickBooks or American Express.
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You picked the incorrect financial institution.
Troubleshooting Methods to Fix QuickBooks American Express Not Syncing Error
Now that you are aware of the possible causes of the QuickBooks American Express Not Syncing error, let’s examine the most effective troubleshooting methods.
Solution 1: Reconnect your QuickBooks Account with American Express
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In the bank feed set up for credit card accounts, Choose the American Express card QBDT option.
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Now, you must select the American Express delegate option in the bank feed setup option.
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If you are a delegate user, you can connect accounts in any of Intuit’s products.
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In case you wish to connect an account that is not a credit card, American Express Bank feed@ work is unavailable.
Solution 2: Link your American Express Bank Account
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Make sure that the URL QuickBooks uses to connect with the American Express account is correct.
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Open the QuickBooks application and move to the Banking section.
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Here, you must select Transactions and pick the Bank Transactions option.
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In order to connect the account, click on the Link Account option and select American Express.
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Copy the URL from the bank’s website and log in to your account using the same URL.
Solution 3: Update the QuickBooks Bank Feed for American Express
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Open the QuickBooks application in your system and click on the Banking option.
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Further, select the Bank Feeds option and choose the Bank Feed’s Center option.
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Ahead, pick the bank feed for which you wish to update the bank account.
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Click on the Refresh option available on your screen.
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Once done, re-open QuickBooks and check if the QuickBooks is synchronizing with American Express.
Solution 4: Manually update the Financial Institution Directory (FiDir)
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Find the Financial Institution directory (FiDir) based on the QuickBooks version you are using.
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Once found, right-click on it and choose the rename option to rename the file.
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Change the .txt to .old to rename the file and save the file.
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Now, download the latest version of the file and replace the older version of the file with the current version of the file.
Solution 5: Use the Incognito Mode
At times, the web browser stores cookies or caches, which results in the QuickBooks American Express Not Syncing error. You can open the application in the Incognito mode to check whether QuickBooks is synchronizing with American Express account or not. Opening the application in the Incognito mode will resolve the issue.
Conclusion
Synchronization of the QuickBooks application with American Express is necessary to automatically download the transactions, which helps in the reconciliation process. This blog provides all the relevant troubleshooting methods to fix QuickBooks American Express Not Syncing errors. If you are stuck within the solutions or need further help, simply talk to the experts of BizBooksAdvice.
Call Now: +1-866-408-0444
Also Read : https://thenewsus.com/quickbooks-payroll-error-ps038-effective-troubleshooting-guide/
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