QuickBooks error 6123 is one of the 6XXX errors that occurs when opening a company file or working on the same over the multi-user network. A warning message may also display on your screen stating,
“We’re sorry, but QuickBooks can’t open your company file.”
The primary reason behind such interruption is possible data damage or corruption that leads to failure to open the data file. If you are also seeing the same error and wondering what to do, read the possible causes and perform the troubleshooting solutions below in this blog. Doing this will ensure the issues are fixed and you can get back to your QB processes.
In this guide, we’ll walk you through the causes, proven troubleshooting steps, and expert support options. For immediate help, call our QuickBooks support team at +1(866)408-0544.
What Triggers QuickBooks Company File Error 6123?
Several factors can be responsible for QuickBooks error 6123 when opening or working on a company file. The section below explains all the possible reasons causing the interruption:
• QuickBooks processes running in the background can cause problems when opening the company file.
• Possible data loss or corruption, network company file issues can also trigger the problem.
Top Solutions to Fix Company File Error 6123 in QuickBooks
Error code 6123 can occur due to multiple reasons when opening a company file or working on it. The section below covers the suitable fixes to ensure all the above factors are resolved and you can open the company file without any issues.
1. Fix company file issues using QB Tool Hub
The QuickBooks Tool Hub lets you access a number of tools and features to identify and fix problems related to the company file. Make sure the Tool Hub is of the latest available version. Let’s see how you can run various tools to fix QuickBooks error 6123 when opening a company file:
a. Run Quick Fix my Program
• Double-click on the QB Tool Hub icon and then click on Program Problems.
• Hit on the Quick Fix my Program button; the tool might take a minute to open.
• If you use multiple versions of QuickBooks, it may take some time to run. Wait until the progress bar appears.
• Once this is finished, open QuickBooks Desktop and make sure the issues are fixed.
b. Run QuickBooks File Doctor
• Click on the Company File Issues tab in QuickBooks Tool Hub.
• Tap on the Run QuickBooks File Doctor button.
• Once the QuickBooks File Doctor opens, choose your company file from the dropdown. If you can’t find the file, click on Browse and then locate the data file. The company file looks like this: [your company name].qbw.
• Hit on Check your file, then select Continue.
• Enter the QuickBooks admin password to allow access to your company file and then select Continue. The file doctor will now start repairing your file, which can take some time.
• When finished, choose the company file from the list and click Open QuickBooks.
2. Restore your company file directly from the hard drive
First, you need to create a portable company file (.qbm) and then use it to restore the company file from your hard drive.
• On the same computer, save the backup file and open QuickBooks Desktop.
• Locate the original company file, not the backup copy.
• Now, create a portable copy of the company file:
– Launch QuickBooks Desktop with all the admin rights.
– Navigate to File at the top menu bar and choose Create Copy.
– Hit on Portable company file and then click Next.
– Use a unique name for the portable company file, which will make it easy to tell apart from your regular company file.
– Decide where you want to store your portable business file. Choose a convenient location, such as your Windows desktop.
– Once everyhting is done, select Save and then click OK.
• Open the QuickBooks Desktop program on a different computer.
• Finally, restore the company file using the portable copy (.qbm) instead of the backup.
Summary
QuickBooks error 6123 can occur for multiple reasons when opening a company file, which we discussed above while covering the step-by-step troubleshooting methods. We hope that the above steps have helped you fix the error and can continue with your data file processes.
However, if you’re still experiencing issues or prefer expert assistance, don’t hesitate to reach out to our certified QuickBooks Desktop specialists at +1(866)408-0544. We’re here to ensure your software runs smoothly so you can focus on what matters—your business.
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