Being one of the biggest and busiest airports in the United States, Dallas Fort Worth International Airport (DFW) is usually a mixed bag; things might go smoothly or quickly get stressful. I wanted to share my personal experience using Sun Country DFW Terminal and service after taking a recent flight from DFW. All in all, it was a satisfying experience that provided value, convenience, and some unexpected surprises.
Getting to the Terminal
Sun Country Airlines is based out of DFW’s Terminal D. DFW is a huge airport with several terminals arranged like spokes on a wheel, for those who are not familiar with it. Fortunately, the signage is extremely clear, and Terminal D is easily accessible if you’re parking in the terminal’s garage or utilizing a ride-share. Traffic at the airport curbside was comparatively light when I arrived, around two hours before my flight, which already gave the journey a positive start.
Check-In and Bag Drop
The check-in procedure was simple. I had a checked bag, so I went right to the desk even though Sun Country allows online check-in up to 24 hours before departure. On an early morning flight, I truly valued the staff’s friendliness and the speed with which the line moved. Although it’s important to note that Sun Country is a low-cost airline, checked baggage is not included in the base rate. Nevertheless, the bag drop procedure was smooth and there were no last-minute penalties or hassles. Everything went more smoothly because I had paid for mine when I made my reservation.
Security and Terminal Facilities
Although Terminal D isn’t the most visually appealing aspect of DFW, it does its job. There were several lanes open, security was fairly quick, and those with TSA PreCheck could use it. I finished in less than ten minutes, giving me plenty of time to unwind and explore before my departure.
After passing security, Terminal D has a respectable assortment of dining and shopping alternatives. I located a peaceful seat close to the gate and had a coffee and breakfast sandwich from a neighboring café. The terminal is clean, well-lit, and comparatively quiet in comparison to the busier gates of larger airlines, even though it lacks some of the contemporary amenities of more recent DFW terminals.
Gate Experience
My Sun Country flight’s gate area was uncrowded and simple to locate. Staff members were available to answer any questions, and boarding announcements were unambiguous. Groups were boarded, and it felt well-organized, which is always a good thing. Most people lined up early to reserve their desired seats because Sun Country doesn’t offer assigned seating unless you pay for it. For the comfort, I decided to pay a bit more up front for an aisle seat, and it was definitely worth it.
Onboard Experience
The interiors of Sun Country’s planes are sleek and contemporary. Despite being basic, the seats were comfy for a low-cost airline. I had headphones and a downloaded movie with me, but there was no seatback entertainment. Basic snacks and drinks were available for purchase during in-flight service, but the staff was friendly and helpful. You can see they’re making a lot of effort to provide quality service while staying within the airline’s budget.
Final Thoughts on Sun Country at DFW
Traveling with Sun Country Airlines at DFW was easy and hassle-free. One of the full-service carriers can be a better option if you’re searching for upscale lounges and premium upgrades. However, Sun Country is a good option if you value economy, effectiveness, and amiable service especially for domestic routes where you don’t need all the extras.
